If you are unable to reach our office and need to report a claim, you may contact your insurance provider directly to begin the claims process.  To expedite the handling of your claim, please make sure you have your policy number ready when you speak to your claims representative.

What you should do in the event of a homeowners claim:
1.  Take reasonable steps to prevent further damage
2.  If you have a theft or vandalism loss, notify the police
3.  Notify your bank and credit card companies about any missing debit or credit cards
4.  Begin keeping detailed records and receipts of what you spend for repairs
5.  Check with your claim representative before you discarding damaged items

What you should do in the event of an accident:

1.  Notify police

2.  If there are injuries, call 9-1-1

3.  Make sure to get the following information as completely as possible:

     a.  Names of everyone involved in the accident

     b.  Addresses and phone numbers of those involved in the accident

     c.  License plate numbers on the vehicles involved

     d.  The name of their insurance provider and the policy number

          If the other party is responsible for the accident, you may want to ask them to call their

          provider from the scene of the accident to make sure the claim will be started as soon as

          possible and they have indicated their responsibility in the accident.  This may also help

          identify if there insurance is active.

4.  Verify the insurance information with the name on the registration of the vehicle

5.  If your vehicle will need to be towed away from the scene, please remove all of your personal belongings and take them with you.  ​

CLAIM REPORTING OPTIONS

(PLEASE SELECT YOUR COMPANY AND HAVE YOUR POLICY NUMBER AVAILABLE)


AMERICAN COLLECTORS INSURANCE.............................1-800-360-2277  X 5528

     VISIT: American Collectors Online Claims Reporting

FARMERS & MECHANICS INSURANCE..............................1-800-444-1917,  GLASS ONLY CLAIMS......1-877-422-4829

     VISIT: Farmers & Mechanics Online Claims Reporting

MET LIFE AUTO & HOME INSURANCE...............................1-800-854-6011

     VISIT: MetLife Auto & Home Online Claims Reporting

MUNICIPAL MUTUAL............................................................304-737-3371

     *No Online Claims Reporting available.

SAFECO INSURANCE...........................................................1-877-566-6001, OPTION 1, THEN OPTION 1 AGAIN

     VISIT: Safeco Insurance Online Claims Reporting (click here)